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Terms & Conditions

The following terms and conditions set out below is a brief guide to the terms and conditions of staying at Hotel Eefa and the access of this website including the use of the information services offered on the Site. In accessing and using the Site, you agree to be bound by these conditions so please read this section carefully before proceeding. Failure to comply may result in the refusal, amendment or cancellation of your booking.

  • All Guest are advised to carry a valid photo ID proof ( Pan card is not accepted )
  • For early check-in & late check-out, Extra bed/mattress & for airport pick up facility kindly contact the hotel directly.

All Bookings

You agree to the terms & conditions on bookings made through Credit/Debit Card and you understand that you are authorising a charge to the credit card number provided for your booking and/or cancellation fee that may apply. Cancellation fees are non-refundable. Only the reservation as entered into and confirmed by our system will be honoured. Any written or printed confirmation that has been altered may be rejected by the hotel.

A group booking

Is a booking of 2 or more rooms and must be confirmed directly with the Hotel by telephone prior to a reservation being made.

Check in / Out times

Check in and Check out times are explained when bookings are made. Any extension to the checkout time, either pre-arranged or as a late departure, may incur a charge upon departure.

Damage /Breakage of Hotel property

We reserve the right to charge individual guests or lead guests for the cost of rectifying damage which has been caused by the deliberate, negligent or reckless acts of guests to the hotel's property or structure. If such damage is discovered during the stay it will be drawn to the guest's attention but if discovered after guests have departed then we reserve the right to make a charge to the guest's credit / debit card, or send an invoice for the costs for payment to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that guests would incur to a minimum.

Behaviour

Hotel eefa reserves the right to judge acceptable levels of noise or behaviour of Guests who must take all steps for corrective action as requested by the Hotel. If any inappropriate behaviour is brought to the attention of management, the Hotel reserves the right to terminate the booking, stop any event immediately and / or ask the Guest to vacate the Hotel premises immediately without being liable for any refund or compensation.

Cancellation of bookings

You can cancel or alter your reservation in writing by e-mail, fax or letter, without charge up to 48 hours before the day of arrival, for group bookings, and bookings made more than 2 months in advance 7 days cancellation notice is required before the day of arrival. If room is cancelled after the free cancellation period then one night charge will be charged to the guest, incase of a no show, full booking value will be charged to the guest

Dogs and other pets

The hotel does not accept pets.

Vehicles

Parking vehicles is at owners risk. The hotel cannot accept any liability if any problem occurs with a vehicle in the hotel parking area. All information provided by Hotel Eefa are accurate to the best of our knowledge at the time of publication. Whilst every effort has been made to ensure accuracy, please remember facilities and services may alter. However, we cannot be held responsible for changes which occur from time to time.

Privacy Policy

Your privacy is very important to us. The following outlines our privacy policy to protect your privacy and personal information.

Personal information provided by you when making a reservation on our website is shared only with our approved booking & reservations partners to facilitate the process and to keep you informed.

If you have registered to receive our newsletter your e-mail address is only available to our website hosting provider for the distribution of the newsletter and not forwarded to any other third parties. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.

Disclaimer

This website http://www.eefahotels.com is an online information service provided by The Hotel Eefa , subject to your compliance with the terms and conditions set forth below.

If you do not wish to be bound by these terms and conditions, you may not access or use the site. http://www.eefahotels.com may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement.

Copyright

This website and its contents such as, images, text, sound and video files are solely owned by Hotel eefa and are copyrighted. All rights reserved. Any duplication or use of our material in other electronic or printed publications is not permitted without Hotel´s agreement. You may print and download portions of material of the site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

Trademark

The branded logo in the website is registered trademark or copyrighted logo of Hotel Eefa. Other products or companies that are mentioned on this may be the trademarks of their respective owners.

Indemnity

You agree to indemnify Hotel Eefa, its officers, directors, employees, agents, licensors,suppliers and any third party information providers to the Service from and against all losses, damages, liabilities, claims, settlements, costs, expenses including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service. Indemnity claims, except by gross negligence or intent, are invalid.

Third Party Rights

From time to time this website may include links to other websites not under the control of Hotel Eefa and is not responsible for the contents of any such linked site. The Hotel has no control over, and will accept no liability in respect of, the content on any external link. Use of any such linked web site is at the user’s own risk.

Termination of Agreement

This agreement may be terminated by either party without notice at any time if you breach any of the obligations under these Terms and Conditions. Any indemnities given by you and limitations on Hotel Eefa liability will survive such termination.